We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our long-term pursuit and concern. Therefore, You can request a refund:
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing)
If you received the wrong item.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of
1. 3. Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (11)
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1 Star (0)
|Buyer||Real customer reviews|
23 Nov 2017 13:09
Linda!! Diva dress!
15 Nov 2017 02:43
fantastic it all super
10 Nov 2017 15:02
7 Nov 2017 10:02
The most BEAUTIFUL dress I have ever seen!! I am 5'9'' and it flows long on me. I am 34DD athletic build and the Large fit me perfectly!!
23 Oct 2017 02:41
quality super! dress arrived 2 weeks
19 Oct 2017 13:59
Absolutely love the dress! Ordered it for a wedding I will be attending at the end of the month. The dress came in ideal time. Thank you so much! ... Highly recommend ordering dress one size up because they run small. I’m usually I true size S (Minus my hips lol) but I got a size M and it fits perfectly everywhere (bust, waist and hips)
21 Sep 2017 08:31
This dress is beautiful!!! The quality is great. It is a bit tight so I would go one size up from your norm.
20 Sep 2017 11:48
this is just stunning!!! perfect THANK YOU MAYDELUXE. love from Brazil
12 Sep 2017 08:15
22 Jul 2017 12:05
6 Jun 2017 12:34
Really beautiful like the picture
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